Buyer Questions

Here is information useful to know before buying. Please Contact Us if you have any questions.

What does support include?

One-on-one support is provided by email. We’ll answer any questions about using features and address any bugs that are found.

How do updates work?

Your purchase includes a license key enabling one-click updates via your WordPress dashboard.

Is sample content available and does it include the demo’s photos?

Sample content is available for the theme in order to give you a good starting point. Demo photos are also included.

Can I use the same theme for more than 1 website.

Each purchase includes support and one-click updates for one website. A second purchase can be made to cover a second website.

Pricing Questions

Is renewal for updates and support required?

We recommend it to ensure compatibility with the latest versions of WordPress. Updates include bug fixes and new features as well. Renewal also provides you with access to one-on-one support whenever you need help.

Is website hosting included?

No, we only provide WordPress themes.

Do you have a money back guarantee?

Yes, we want you to be completely satisfied. If you are not, just contact us within 30 days of purchase and we will provide you with a full refund. No questions asked.

Other Questions

Can I install at a second location for building the site?

Yes, it is common to build a site at a temporary development location before launching. You do not need to purchase a second license for a development site.

Are your themes and plugins 100% GPL compatible?

Yes, all parts of our themes and plugins are licensed under the GPL or a GPL-compatible license.

Which browsers are supported?

Our themes support all current desktop and mobile web browsers. We test with dozens of device, operating system, browser and version.